Student Information

Home / Student Information

Student Handbook

Download your guide for studying with ALTI

Download now


Enrolling in a certificate program will enable you to gain a nationally recognised qualification in residential or community services aged care (Training Package CHC). We focus on understanding the job you do, your previous experience and training, and what you need to learn next.

Our Nationally Recognised Training meets industry and vocational training competency standards, and will prepare you for work or further study.


The Amana Living Training Institute following AQF guidelines,  allows students approximately 1200 hours to complete a qualification. This is based on the time required by someone who does not hold any of the competencies identified in the relevant units of competency or modules.

To achieve your qualification you must have completed at least 120 hours of work.

If you are not currently providing personal care services, you must speak to your Student Support Officer about achieving the minimum 120 practical hours with Amana Living or one of our partner organisations.

Traineeship, Priority Industry Training (PIT) and Other Government Funded Programs

To be eligible for a traineeship program, PIT or other Government funded training, you must meet the criteria set by the Western Australian Department of Training and Workforce Development or the relevant Government department.

ALTI can help suitable candidates to access a traineeship program through Amana Living. In addition, all our courses are part of the PIT program. Please contact our Enrolment Officer for more information about these programs.

Austudy, Abstudy, Youth Allowance and Pensioner Education Supplement Approved

ALTI’s Certificate III and IV Nationally Recognised Training courses are approved courses of study for recipients of Austudy, Abustudy, Youth Allowance and Pensioner Education Supplement.

Your Unique Student Identifier (USI)

If you are undertaking Nationally Recognised Training delivered by a Registered Training Organisation, you will need a USI. This gives you access to an online account containing all your Nationally Recognised Training records and results from 1 January 2015 onwards.

You will be required to provide your USI to ALTI during enrolment or prior to completion of your course. Certification documents cannot be issued to you without a USI.

A USI is made up of ten numbers and letters and will look something like this:


The USI is available online and at no cost to you. For more information, go to the following link:

Alternatively, we can help you apply or apply on your behalf.

Entry Criteria

Participants need to be able to read, comprehend, discuss and write simple statements in English. 

Enrolment Process

  • You must be an Australian citizen or permanent resident to apply.
  • You must reside in Western Australia.
  • Please read the relevant course information (e.g. Cert IV in Ageing Support) and the Student Handbook.
  • Complete your Course Enrolment form.

We will confirm receipt of your Enrolment Form in writing.

Please note that you are welcome to discuss course requirements with ALTI’s staff prior to submitting your application. This process helps to ensure the course will meet your needs.

Once your enrolment has been accepted and confirmed, your Student Support Officer will contact you and arrange a pre-course meeting.

Key Steps

Pre-course Meeting

Your Student Support Officer will spend around 1-2 hours talking to you about your job, previous experience, training and interests. They will also give you an overview of the course you are undertaking.

Individual Learning Plan

Your Student Support Officer will identify your existing skills and knowledge and develop and individual learning plan for you. This will list the workshops you need to attend and the assessments you will be required to complete.

Some students may need to attend twelve or more workshops, and others only need to attend a few workshops, depending on existing knowledge and skills.

Trainees are paid for study days, however strict eligibility criteria apply.

Ongoing Assessment

Your Trainer will visit you at work to see you practise and perform your new competencies, discuss what you have learned and receive feedback about your progress from your Manager/Team Leader. This feedback will add to the evidence collected and confirm the information gathered by the Trainer.


If you are deemed competent, your Student Support Officer will complete the necessary paperwork and arrange for your qualification to be issued.

Assessment Rights & Responsibilities

Your rights and responsibilities include the following: 

  • Keep your Manager/Team Leader informed of your progress (if you are already employed or on traineeship), including any rostering requirements for training and assessments.
  • Express any concerns you have about the training program including workplace assessment to your Training Officer
  • You must be willing to participate in training activities, and prepare for assessments.
  • You may apply for Recognition of Prior Learning.
  • You have the right to appeal assessment results.

For full information regarding your Rights, Responsibilities, Appeals and Refunds please refer to the Student Handbook at the top of this page or phone us on 1300 492 703 for a copy.

Before signing the Enrolment form, please ensure you have read and understood the student information.


Fees & Charges Policy 2021

Download the VET Fees & Charges Policy 2021 for Publicly Funded Training

Download now

Make an enquiry about Amana Living's Training Services

Fill in your details below or call us on 1300 809 711

NB: For employment enquiries please click here

Call Us